using Your Vsp Vision Plan
Step 1: Create an account at vsp.com.
As a registered user, you’ll be able to look up your eligibility and benefits information. You’ll find articles on eye care and health, as well as money-saving offers available to VSP members. The VSP website is also the best way to search for network providers.
- To register, enter the ID number from your Aetna card (including the W) or your Express Scripts® prescription card.
- Enter the participant's first name, last name and date of birth.
- The VSP website permits only one registration per family. All family members will share the same username and password.
Step 2: Choose your provider.
Remember, your out-of-pocket costs will be lower with a VSP provider. There will be less paperwork, too, because there are no claim forms to fill out and send by mail.
- To locate a VSP provider, visit vsp.com or call 800-877-7195.
- Costco members: You're eligible for the in-network benefit when you purchase eyeglasses or contacts at Costco Optical. Vision exams offered at Costco are available from an independent optometrist working inside or near the optical department. Most of these optometrists are contracted VSP providers, but it's recommended that you verify this with the doctor prior to getting an eye exam. If the optometrist is not a VSP provider, the out-of-network benefit will be applied to the cost of the exam. Regardless of the doctor's network participation, the eyeglasses and contacts purchased at Costco will be eligible for the in-network benefit shown in your VSP Vision Care plan summary.
Step 3: Schedule an appointment.
If you're seeing a VSP provider, just tell the office staff that you have VSP and provide the last four digits of your Aetna ID number (from your Aetna card) or the last four digits of your Express Scripts® Prescription ID Card. Dependents will also need to provide their first name, last name and date of birth.
- A network provider will submit your claim directly to VSP and receive payment in return. The provider may request payment for the portion not covered at the time of service.
- A non-network provider may notbe willing to accept assignment of benefits and/or submit your claim to VSP. In this situation, the patient will have to pay the provider at the time of service, complete a claim form and mail the form to VSP for reimbursement. Claim forms are available at vsp.com.