FAQs
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How often am I able to withdraw my vacation funds?
As often as you like. Once you return your Membership Card to Qualstar, an account will be opened in your name. When vacation funds are sent to Qualstar, they are deposited directly into your account. You can then access your funds as often as you like. -
How do I withdraw my vacation funds?
Qualstar offers several ways to withdraw these funds:- Visit one of eight branch locations to make a withdrawal in person.
- Call (800) 848-0018 to request a check. Your check can be mailed directly to your home.
- Call Qualstar's 24-hour automated "Telephone Teller" to request a check. Your check can be mailed directly to your home.
- Use "Internet Home Banking" to request a check. Your check can be mailed directly to your home.
- Use your Check Card wherever Visa is accepted.
- Use your Check Card to make cash machine withdrawals.
- Order personal checks to access funds in your account.
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Are there any fees associated with the Qualstar account?
No. The Simply Checking account which your vacation funds will be deposited into has no monthly service fees, no minimum balance, yet it earns dividends. Qualstar does not charge you to use any of the cash machines at seven of their eight branches (there is no cash machine at the Shoreline branch). Qualstar members also enjoy convenient access to hundreds of surcharge-free cash machines through the Co-Op Network. Co-Op Network machines are located in 49 states, the District of Columbia, Canada, and Puerto Rico. A list of cash machines in this network is available on the Qualstar website. -
Where are the Qualstar Credit Union branches located?
Qualstar has eight branch locations. They are conveniently located in Everett, Kent, Redmond, Renton, Seattle, Tacoma, and Tukwila. Cash machines are available at all branches. You will receive a branch location card once Qualstar receives your signed Membership Card. -
How will I be notified of my vacation account balances?
You will receive a monthly statement showing the activity in your account. You can also use Qualstar's 24-hour "Telephone Teller" or their free "Internet Home Banking" service to check your account balances at any time. -
What other benefits will I get as a member of Qualstar Credit Union?
Once you return your completed Membership Card to Qualstar, you will not only enjoy the convenience of 24-hour access to your vacation funds, you will also enjoy all of the additional credit union services available as a member of Qualstar Credit Union. Whether you're looking for an auto loan, an IRA, or are planning to buy a new home, Qualstar can assist you with your financial needs. Your family members are also eligible to join Qualstar Credit Union. -
What is Qualstar Credit Union's history?
Established in 1952 as Safeway Seattle Employees' Federal Credit Union, Qualstar was originally chartered to provide financial services to the Safeway Seattle Division employees and their families. Today, Qualstar serves the employees, members and residents of more than 300 companies and unions, as well as anyone living or working in Washington State. -
What is the difference between a credit union and a bank?
Unlike banks, credit unions are not-for-profit and are owned by their members. As a result, credit union members typically enjoy better rates on savings and loan products, and fewer fees. In 1999 for example, 55 percent of Qualstar's total expenses were paid back to members in dividends. -
What if I have other questions?
Please feel free to call Qualstar at: (800) 848-0018. You can also e-mail them at: service@qualstar.com or visit their website: http://www.qualstarcu.com.
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